FFMs
Decide · Approve
New facilities maintenance model for modern CRE portfolios
Traditional Maintenance Wasn't Built for Today's CRE Portfolios.
Transition to a semi-autonomous maintenance operations model that lowers operating costs, improves operational consistency, and scales with your portfolio.
Yours or Ours
Vendors
Execute in the Field
Create
Capture requests, schedules, inspections and field needs.
Compliance Tracking
Ensure inspections, assets and operations meet standards and regulations.
Preventive & Reactive Maintenance
Plan, prioritize and execute maintenance efficiently.
Proactive Maintenance
Sensor insights detect issues early and trigger the right action.
Dispatch Maintenance Work
Assign vendors, track field work and close with confidence.
Transition Your
Maintenance
Operation.
One orchestration.A standardized operating model that connects people, processes, vendors, compliance and intelligence to continuously improve maintenance outcomes.
Workflow moves
Routine coordination keeps FFMs and vendors moving without handoff friction.
Exceptions surface
Risk, approvals and blockers rise only when FFM judgment is required.
Portfolio stays visible
One operating view stays connected across every site, FFM and vendor.
Digital payments
Approved work moves through payment without breaking operational context.
Your portfolio. Orchestrated.
Hospital
Office Tower
Retail Center
Industrial Site
Residential TowerOutcomes of your operating model
Complete visibility
See everything. Miss less. Act sooner.
Reduce risk
Surface, prioritize and resolve risk early.
Lower costs
Eliminate waste. Focus spend where it matters.
Scale without chaos
Add locations, not complexity.
Expert judgment
Decisions led by experience, not guesswork.
Confidence
Clear ownership. Stronger control. Better calls.
One operating model combining technology, services and community to deliver safe, compliant, efficient and reliable maintenance—every site, every day.
01
People
Right roles. Clear accountability.
02
Process
Standardized. Consistent. Repeatable.
03
Services
Expert support. Maximum impact.
04
Technology
Enabling intelligence. Seamless integration.
05
Intelligence
Data-driven insights. Smarter decisions.
What is Sweven?
One commercial model,
built from connected capabilities.
Start with the business challenge—not the product.
Sweven connects the advisory, services, technology, and network capabilities required to solve the problem and scale the result.
The Sweven model
Not only software. A connected maintenance operating model.
Sweven helps CRE owners and operators move from fragmented maintenance to one coordinated model that can be designed, activated, managed, and improved.
✓ Lower operating costs✓ Improve consistency✓ Strengthen control✓ Scale the operation
Request an Assessment
One coordinated modelTransitionOperationsIntelligenceNetwork
Behind Every Sweven Operation
Every maintenance event activates a different combination of capabilities. Together they deliver one coordinated maintenance operation across your portfolio.
Transition
Moves your maintenance organization from today’s operating model to the Sweven Operating Model.
AssessConfigureTransition
Operations
Continuously coordinates routine maintenance activities across your portfolio.
CoordinateExecuteVerify
Intelligence
Continuously monitors your operation and recommends action to improve performance, compliance, and asset health.
MonitorPrioritizeOptimize
Network
Provides the people and field capabilities the model requires to get the work done.
ConnectScaleExpand
02 · How the Sweven model works
The operating cycleOne continuous modelSweven assesses the current operation, designs and activates the right model, and keeps FFMs, Sweven, and vendors connected as performance improves and scales.
Understand the portfolio and operating challenge.
Review costs, risks, workflows, service relationships, data, and where execution breaks down.
- Portfolio conditions
- Operating gaps
- Cost and risk priorities
Connect the right capabilities around one plan.
Advisory, managed services, technology, governance, FFMs, and vendors align around standards and ownership.
AdvisoryServicesTechnologyNetwork
Run, measure, improve, and scale.
Connected roles, clearer control, repeatable standards, and one model extend across locations.
- Measure performance
- Improve the operation
- Scale without rebuilding
The roles that keep every phase moving
Decide, prioritize, and apply portfolio judgment.
- Set priorities and service expectations.
- Approve budgets, exceptions, and key decisions.
- Resolve escalations requiring portfolio context.
- Maintain oversight across locations.
SwevenCoordinates the model.
Connects strategy, people, workflows, visibility, and accountability.
↕Execute field work through clear standards and workflows.
- Perform preventive and corrective work.
- Respond to assigned service needs.
- Document progress and completion.
- Maintain field-level service quality.
One model stays connected across every location
HospitalOffice TowerRetail CenterIndustrial SiteResidential Tower04Request an Assessment
The complete operating cycle
One model. Every location. Continuous improvement.
Assess the challenge, activate the right capabilities, coordinate decisions, execute the work, and improve performance over time.
The connected Sweven ecosystem
Go deeper into
each part of the model.
This site explains the operating model. These destinations let you explore the engine, the people, the client experience, and the knowledge that support it.
01 · Technology
Maintenance Engine
See how Sweven coordinates work, exceptions, compliance, vendors and visibility.
Explore the engine ↗02 · Human expertiseFFM Network
Browse experienced facilities leaders by industry, specialty and availability.
Browse FFMs ↗03 · Client experienceClient Operating Model
Understand how clients consume one coordinated maintenance operating layer.
Explore for clients →04 · Field executionVendor Network
Review enrollment, requirements, workflows and field execution.
Explore the Vendor Marketplace ↗05 · NewsFM Insights
Read the editorial pulse on operations, compliance, vendors, assets and technology.
Read the latest ↗06 · All usersFM Community
Use practical playbooks, case studies, FAQs and operating guidance.
Visit the community ↗Next step
Start with
your portfolio.
Every portfolio operates differently. The conversation starts by understanding yours.
30 minInitial conversation
No commitmentA clear view of fit
Your contextPractical next steps
Request received
Your assessment request is on its way.
We've received your information. A member of the Sweven team will follow up by email to understand your operation.